Custom and imports
DO I NEED TO PAY CUSTOM FEES AT Travel Display Frames?
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You don't need to pay customs fees when shopping on our site in the UK.
But you may face customs charges issued by your local customs authority in another country. Please see below for further information.
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WHAT IS CUSTOMS DUTY?
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When goods are imported into a different country or customs territory, there can be a charge applied called 'Customs Duty' that is charged by the local customs authority where the goods are being imported into.
If Customs Duty is required by your territory, you'll be responsible for paying it to the authorities. Whether Customs Duty is payable, and by how much, depends on on your countries specific regulations.
If you do have to pay Customs Duty though, the amount payable is usually calculated based on the value of the goods and the type of goods being imported.
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WHAT IF I DON'T PAY THE CUSTOMS DUTY?
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If you decide to refuse the customs fee, we must confirm with the courier that your parcel will be returned back to Travel Display Frames before processing a refund for your order and in some instances a shipping and handling fee may be deducted from your refund.
If you're still unsure on whether you'll be subject to customs fees, we recommend contacting your local customs office for more information before placing your order.
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